Same trusted doctors. Secure online doctor consultations with Telehealth.

See and speak to a doctor online now with Call The Doctor Telehealth

• Need to see a doctor but can’t leave the house?
• Been told to self-isolate and feeling sick?
• Worried that you may have Coronavirus?
• Unwell with cold or flu-like symptoms?

In response to Coronavirus (COVID-19), Call The Doctor has expanded its trusted healthcare service so you can safely access a doctor online with a real-time video consultation anywhere in Australia.

The Call The Doctor telehealth service gives you and your family peace of mind that you can be triaged, diagnosed and receive medical advicewithout leaving home.

If medicine is required, our doctors can write prescriptions and our team can help arrange home delivery. We can also issue medical certificates.

Telehealth is a safe and secure way to treat patients

Why use Telehealth

In-home, telehealth consultations help you avoid contact with other patients by keeping you out of clinic waiting rooms to help limit the potential spread of the virus.

How does Call The Doctor Telehealth work?

Use your smartphone, tablet or computer to book online or call  1800 22 55 84

Patients are triaged and asked questions about their symptoms and any recent travel or exposure to people quarantined or diagnosed with Coronavirus.

To start the online consultation you’ll receive a confirmation SMS or email with a link for you to click that quickly and easily connects you with a qualified Australian doctor.

Home visits are continuing

Call The Doctor continues have doctors making home visits to patients who need urgent medical care that is not related to Coronavirus.

Home visits are bulk-billed and bookings can be made from 6pm Monday to Friday, midday on Saturday and 24 hours on a Sunday and public holidays

When should I use Telehealth?

If you are feeling unwell with cold or flu-like symptoms and especially if you have been exposed to someone with Coronavirus or have travelled overseas recently you should consult with a doctor.

How much does it cost?

Call The Doctor’s telehealth service will be bulk-billed through Medicare so there is no out-of-pocket expense.

What are the qualifications of the online doctors?

The same registered Australian doctors who you trust to make after-hours house calls are providing online consultations. The doctors are registered with the Australian Health Practitioner Regulation Agency (AHPRA). All consultation practices are to the standards developed by the Royal Australian College of General Practitioners (RACGP) and the Australian College of Rural & Remote Medicine (ACRRM).

Is Telehealth secure?

Call The Doctor’s telehealth service uses data encryption and meets national healthcare security standards.